Conditions of use

Travel arrangements and prices detailed on this website are provided and coordinated by the City of Launceston Visitor Information Centre. The Visitor Information Centre has taken due care and responsibility to verify and check all information in this internet site as at the time of compilation. However, as the relevant accommodation & tour operators on this site supply this information, it accepts no responsibility for any inaccuracy or inaccurate description contained in this publication or information as so supplied.

Sales of services as contained in this publication are made by the Visitor Information Centre, only as an agent for the person, business or company providing the services. The Visitor Information Centre does not accept responsibility for any changes in price variation of services shown. All services and prices are subject to change without notice. All maps, photographs, illustrations and computer-based graphics are included for general purposes only and are not always indicative of the subject matter. Hotel room photographs (graphics) may not be specific to the actual room occupied. Maps are not to scale.


Accommodation costs are for room only and do not include transfer or breakfast cost unless otherwise stated. Prices are inclusive of the Australian Goods and Services Tax (GST). Prices over accommodation block out periods may alter from the prices advertised. Contact us for further details. Payment is due within 72 hours of receiving written confirmation from the Visitor Information Centre. Please proceed to our “Secure Payment” form to submit credit card details.


For all bookings an administration fee of $25 AUD will apply for cancellations. These are in addition to any cancellation policies stipulated by the tourism operator. If cancellation occurs less than 48 hours prior to check-in or departure, then 100% of the first night or the full amount of the tour will be charged. Please be sure to view the individual operators’ cancellation policies before booking. Travel insurance is advised.


For all bookings an administration fee of $20 AUD will apply for amendments made 7 days prior to travel. These are in addition to any amendment policies stipulated by the tourism operator. Please be sure to view the individual operators’ amendment policies before booking. Travel insurance is advised.


These operators reserve the right to alter itineraries at any time as a result of fire, flood, extreme weather conditions or any other circumstance beyond their control.


All information on this website is correct at time of publishing. All companies listed are members of the Visitor Information Centre.  This website may contain information about activities which, by reason of their physical exertion or the degree of physical fitness required,

(i) may be unsuitable or dangerous for certain persons or it

(ii) may describe activities which are inherently dangerous. 

The Visitor Information Centre Launceston makes no representations of fact, nature, quality and suitability about any or all of the activities promoted on this site. The user agrees that the user shall be responsible for first satisfying himself/herself by independent enquiry or advice as to the suitability of the particular activity.

Any access of this site by the user is entirely at the users own risk and we advise that you protect your systems by installing suitable protective software. The Visitor Information Centre Launceston shall not be responsible for the propagation of computer worms or viruses transmitted from the site.

The Visitor Information Centre puts you in contact with service providers, but does not have direct control over how those services are provided. To the maximum extent permissible by law, you agree to indemnify, release and hold harmless, City of Launceston and its personnel, employees, agents or representatives, from any loss, damage, liability, charge, expense or cost of any nature or kind arising from your use of our services.